Business ProfileforJaguar Land Rover South Orlando
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 9600 S Orange Blossom Trl, Orlando, FL 32837-8326
- BBB File Opened:
- 4/27/2011
- Years in Business:
- 14
- Business Started:
- 7/16/2010
- Business Started Locally:
- 7/21/2010
- Business Incorporated:
- 7/16/2010
- Type of Entity:
- Corporation
- Alternate Business Name
- TT of Orlando, Inc.
- Contact Information
Principal
- Peter Wilson, President
Customer Contact
- Peter Wilson, President
- Terry Taylor, Vice President
- Nancy Cera, Secretary
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/13/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Yonas T
1 star05/31/2024
Jaguar Land Rover South Orlando Response
06/03/2024
It would appear that this customer is on quite the tirade as they are posting reviews to as many sites as they can find. Below is the response that we have given to each one. From our perspective, this individual is not being at all reasonable up to this point. The fact is, we have countless positive reviews from our many customers with ********************** Land ********************** of *******************************************. All of which refer to outstanding levels of customer service and a focus to go above and beyond in delivering the finest personal service.
Given that the customer will not engage us in a reasonable manner, we are not inclined to assist someone who seems intent on besmirching our good name.
Here's our Review Rebuttal.
Readers beware.This vehicle had been to our store one time under this customers name in the last year. Please note, we did not charge them anything during that service visit.
Shortly afterwards, they left 2 bad reviews. Our GSM contacted the customer in order to understand and assist. This triggered the latest round of negative reviews on multiple social media sites. It transpires that the customer is seeking compensation for the vehicles depreciation. Compensation? The fact is, the market determines transaction pricing and depreciation, (there are innumerable websites that address and inform on this matter), but the customer refuses to consider empirical information.We remain open to be of service but this tirade and vindictive behavior on the customers behalf but cease to allow reasonable dialog to begin and perhaps pave the way to a possible solution.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.