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Find a Location

Land Rover Orlando L389 has 1 locations, listed below.

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    Business ProfileforLand Rover Orlando L389

    New Car Dealers

    Additional business information

    Additional Info:
    In February of 2021 Orlando-JLR, LLC purchased Land Rover Orlando from Fields PAG Inc. CLICK HERE for business profile.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    199 S Lake Destiny Dr, Orlando, FL 32810-6288
    BBB File Opened:
    7/21/2022
    Years in Business:
    3
    Business Started:
    9/10/2020
    Business Started Locally:
    9/10/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Orlando-JLR, LLC
    • Lithia Motors
    Contact Information

    Principal

    • Tammie Cornell, Business Manager

    Customer Contact

    • Tammie Cornell, Business Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ive had a nightmare with my purchase. Purchased a 16 Yukon Denali June 2023. I left it for a week to get service completed because I told the sales rep I felt a judder at every shift point even though I could only drive up to 40mph on their route and the rear driver taillight was out. About 2 weeks later Im planning on picking up the vehicle and coordinated to be picked up but on the drive back to the dealer as the salesperson was driving, there was a horrible trans judder worst than before. I had not taken delivery at that point and asked to speak with the sales manager to cancel the deal but was talked into leaving with it after being comforted about their reputation with Lithia Motors and how they stand behind their product. I made sure to let them know I would keep the deal if they covered and fixed the judder. Came back twice before a Trans flush done which was just a bandaid. ****** came back and after leaving it with them for a month and taking it to GMC, we find out it needs a new transmission. At that point Its already September. Then a total of 3 months lost waiting for a resolution. Ive made a total of 6 2-hour trips and have been very understanding but now Im being stuck with the bill. Either I lose $12k to trade in or I lose $6k-$7k to fix after only having it for a few months.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brion M

    1 star

    07/03/2024

    Range Rovers might drive and look nice but they are terrible. We had electrical problems when we bought it with only ****** miles on it. It took them two months to figure it out. Secondly, the interior falls apart over time even taking care of the vehicle with consistent cleaning and care.Lastly, Ive been changing the Diesel Exhaust Fluid myself for years. Now, all of a sudden, it wont start due to the wrong fluid. Plus, they wouldnt tow the truck to the dealer because the warranty is out. Then they gave me the wrong number for a tow trucking company. They also dont have a loaner available for two weeks.I dont recommend buying anything from Land Rover in Orlando.

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