ComplaintsforSpraggins, Inc.
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Complaint Details
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Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchase brand new homein 9/24/21. problem defects in home .Numerous calls made to company in past 6 months . work not getting completed Notify Attorney General office along with county crimes against seniors. Next call will be for Legal RepBusiness response
05/16/2022
Business Response /* (1000, 5, 2022/04/04) */ We have been in contact with the homeowner. We are actively working to address the situation. We have followed up with several inspections. An Account Manager has been assigned and has been onsite to review all needed repairs. (follow up call to homeowner made 4/1/22.) All materials have been ordered. Repairs to be scheduled when the material arrives. ETA not available due to supply chain disruptions. Consumer Response /* (3000, 7, 2022/04/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Since 10/22/21 the company tech came to my house to look at cabinets , He stated they were worst then he thoght. On1/17/22 tech came .Half cabinets were wrong size.On 2/24/22 another tech came did not bring right cabinet doors On 3/25/22 tech did not show up On 3/29/22 tech came again with no new material.I hope they are true to their word on this new response Business Response /* (4000, 11, 2022/04/27) */ Good day. Final repair is scheduled for 5/2. Materials for the repair are on hand (received by warehouse). Service technician is scheduled. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.