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Find a Location

Florida Fat Loss has 1 locations, listed below.

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    Business ProfileforFlorida Fat Loss

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Orlando, FL 32835
    BBB File Opened:
    11/16/2022

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I signed up and paid for a service with this company and now I am unable to reach anyone at the business. The people that were assigned to be my support are no longer working there. The phone number goes to an unregistered mailbox, the email says invalid recipient and the 800 number listed on the website is invalid. I am seeking reimbursement of the money paid due to their failure to uphold the contract

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Melissa M.

    1 star

    11/15/2022

    Scam!!! This company overwhelmed the radio station with advertisement that you can loose a pound a day or more. No drugs, no hormones, no medications and no need to be deprived of food. Sounds good right??? Of course it does. So I decided to try it. It was $1,600 for the program. I paid in full as there was only another option of a payment plan through a third party company. You get an app to help you track food and speak to their "coaches" and "nutritionist". And a grocery list of foods to buy. The coaching is a joke, no guidance at all. My phone calls were like 3 min's with her and it was her mostly asking how I was doing. Very awkward as she had nothing to say. After only loosing 7 lbs in 3 weeks, and asking for help from both the coach and nutritionist, I thought something was wrong with me so I contacted Cesar, who sold me on the program. He ordered a blood test to test my hormones. Nothing was wrong with my hormones and they tried to sell me on hormone therapy which I don't need as I don't have any symptom's and I am young. So I reached back out to Cesar for help and he completely ignored me. (and still is ignoring me) Then when I started complaining about the program and asking for a refund, the entire office ignored me. I tried to find the owner or someone above Cesar but is unsuccessful. So now I have to warn people about this company. I totally understand that people have different results but not to help me at all is not what I signed up for. I was told that I would have guidance and help through this program. When I reached out to the nutritionist, which is another 3rd party company, she just told me to buy from the grocery list and buy some pills that help you go to the bathroom. No help on menus or menu planning, and I was told to eat cucumbers and celery when hungry. I mean really??? The customer service is horrible from all employees at the Orlando office. Don't fall for their scam....... I am so upset that I spent so much money

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    BBB Serving Central Florida

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