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ComplaintsforJB's Shopping Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/14/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I made an order on for a pair of crocs September 3rd and paid for expedited shipping. It is now September 14, 2022 and I have yet to receive tracking information, my order, or any type of communication from the company. I have reached out via email and attempted to call multiple times and left a voicemail. No one answers the phone nor has responded to any type of message. Their website advises processing is 2 business days, it has now been 7 business days. I would very much appreciate my product asap!Business response
09/19/2022
Consumer Response /* (2000, 6, 2022/09/15) */ I have finally been able to make contact with the company and received a refund.
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Contact Information
Orlando, FL 32817-4123
Business hours
Today,1:00 PM - 5:00 PM
MMonday | 12:00 PM - 6:00 PM |
---|---|
TTuesday | 12:00 PM - 6:00 PM |
WWednesday | 12:00 PM - 7:00 PM |
ThThursday | 12:00 PM - 7:00 PM |
FFriday | 1:00 PM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.