ComplaintsforTiyaira
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Complaint Details
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Initial Complaint
03/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I ordered a dress from Tiyaira online as their return policy is a full refund within 14 days of receiving. I have since tried to reach out to the company to return the item but their email listed online gets sent back as "user not found". They do not have a phone number to contact them and no further way of contacting the company to return the item. I looked on their Instagram and it looks like others have ordered from this site and never received their items they purchased or been able to return as well.Business response
05/13/2022
Business Response /* (1000, 10, 2022/04/25) */ This order was returned and a refund was issued. Refund was processed on April 5, 2022.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.