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Find a Location

OMNI Airport Parking Orlando has 1 locations, listed below.

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    Business ProfileforOMNI Airport Parking Orlando

    Parking Facilities

    Additional business information

    Additional Info:
    Company management is known to BBB fromSignature Car Rental.


    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7640 Narcoossee Road, Orlando, FL 32822
    BBB File Opened:
    12/11/2017
    Alternate Business Name
    • The Omni Collective, LLC
    Contact Information

    Principal

    • Sameh Girges

    Customer Contact

    • Sameh Girges
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    AirportParkingReservations.com- **************** December 31, 2023 Hello,Any change to your itinerary may result in additional charges, payable directly to the parking operator, since your reservation receipt was calculated using your chosen dates and times.We have no control of what the lot charges when you stay longer than what is listed on your reservation.Sincerely,****** AirportParkingReservations.com ------------------------------------------AirportParkingReservations.com- **************** December 31, 2023 I was about to write a harsh review, but thought I would give you a chance to clear matter...Booked reservation # ******** for 12/21/2023 through to 12/27/23 was charged $63.49 total. My return flight on Delta was sold out and I had to extend my stay for one more day and returned on 12/28/23. To my amazement, I was charged an additional $30.46 How can that be? I would have expected an additional rate equivalent to a one day charge plus service/taxes. Please correct this. I am a frequent traveler and have booked consistently with OMNI, but am now thinking other parking spots. So if not corrected you will lose a frequent customer and a harsh online review. Please correct.
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    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine A

    1 star

    07/15/2024

    I paid for a 3 day parking space at this company and when we arrived we had to park all the way in the back dirt area. Then the shuttle had us wait an additional 25 min. to get to the airport and almost made us miss our flight. Upon return we arrived at the airport at 1:20 am and immediately called Omni for pick up and they said they would be there in 15min. And dos not arrive until an hour in a half later after ******************************************* if I didnt like waiting I should have read the reviews before booking. When we went to pick up the car they then added an additional $15 to leave the parking lot although we paid for 3 days and was there within the grace ****** of the 2 hours permitted by their company sign. I put in for 2am. Pick up and they dropped us off at 3:43am. These people are criminal. There was No staff on site and when I called today to speak to a manager I was told they are not available.

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