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Find a Location

Supreme Worx LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Supreme Worx LLC

      2346 Arbor Ct Orlando, FL 32817-2747

    • Supreme Worx LLC

      4183 Looking Glass Place Sanford, FL 32771-3923

    Business ProfileforSupreme Worx LLC

    Pool Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    At Supreme Pools, we work closely with clients so they can understand the extensive process of building a pool. We strive to provide knowledge of the industry and creating a relationship to work for our customers.

    Products & Services

    Supreme Pools uses the highest quality products provided by the industry. NPT Glass Tile, QuartzScape plaster, customer choice of decking; pavers, travertine or marble. Gunite pools are the preferred shell selection for our customers.

    Business Details

    This is a multi-location business.

    Find a Location

    Supreme Worx LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Supreme Worx LLC

        2346 Arbor Ct Orlando, FL 32817-2747

      • Supreme Worx LLC

        4183 Looking Glass Place Sanford, FL 32771-3923

      Location of This Business
      2346 Arbor Ct, Orlando, FL 32817-2747
      BBB File Opened:
      4/5/2022
      Years in Business:
      3
      Business Started:
      9/15/2020
      Business Incorporated:
      7/23/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Thalia Acevedo
      Contact Information

      Principal

      • Raymond Torres, CEO/Owner

      Customer Contact

      • James Castro, Vice President
      • Raymond Torres, CEO/Owner
      • Thalia Acevedo

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I am filing a formal complaint against Supreme Pools out of Longwood, FL, License*********** and license holder Frank E***** K**** for Fraud. I signed a contract with them back in April 2022. Company took our deposit of $28,350 in April 2022, and just got permit approvals due to many delays on their end due to lack of industry, municipality and code knowledge in January. Finally got permit January 2023, where the owner assured me "we would have water in 60 days". I have since learned they have declared for bankruptcy, but after I gave them additional payments for "Plans, Excavation, Plumbing, Steel, Electric & Gunite" totaling another $45,360. We are over 4 weeks into the build and they have done 4 days worth of work over that span. Meanwhile a pool down the street which started 2 weeks after mine is well past my construction phase, I am still awaiting rebar inspection and Gunite. They consistently come up with excuses and lie's which I have confirmed with the county, in addition to why their contractors cannot make it, what they are waiting on from the county or when they will be out again. They have taken payments for several phases of the construction process, none of which have been completed or passed inspection. I am worried given their bankruptcy status that they do not have the money to finish my project and are of course using my monies to con people into starting more projects they have no intention of finishing. They have many similar complaints online which are easy to find, which starting popping up after I signed with them unfortunately and something needs to be done about this company, they are not fiscally capable of running a company, and are knowingly taking peoples money with no intention of finishing. I have had several conversations with their sub contractors and the former salesperson that is willing to testify to all the dishonesties happening at their company.

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott N

      1 star

      03/19/2023

      THIS COMPANY FILED FOR BANKRUPTCY IN NOVEMBER 2022. THEY WILL STEAL YOUR MONEY AND NOT DO THE WORK. STAY AWAY! STAY AWAY! STAY AWAY! IF YOU DO NOT HEED THIS WARNING, ITS YOUR OWN FAULT.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

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