ComplaintsforCL Industries, Inc.
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Complaint Details
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Initial Complaint
04/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 18th, 2022 at 1pm a representative from CL Industries, Inc. came to my home (with the manager of the pool company that resurfaced my pool), to inspect the newly laid plaster on my pool. The moment I opened the door and let them in, Don P*** the CLI Representative, was rude and aggressive. He tried to use several intimating tactics. At one point he even went so far as to puff up his chest and stick out his arms and with aggressive language and aggressive posture, advanced at a walking pace in a threating fashion towards my husband. It was the single most disgusting display I have ever experienced with a representative of a company. It was actually surreal, as if we where in an episode of the Sopranos. I was a nervous mess I'm still shaken up over it. After these tactics failed he then resorted to arrogance and snide comments for the remainder of the duration. He never once actually even attempted to look or inspect the plaster of the pool for the deficiency's and issues we were reporting, instead treating us as if we were a complete waste of his time and efforts and deserving of absolutely zero curtesy let alone respect in our own home. I am absolutely appalled by his behavior.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.