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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Solara Pools resurfaced our pool about a year ago and since and immediately after the surface had white streaks and the finish was uneven. After multiple complaints the owner didnt answer his phone and basically said it was not his problem. This is not a reputable company.Business response
06/26/2024
Hi, I just noticed the complain today , this pool been resurfaced and fixed already. I did everything needed to be done.
I just called the homeowner to ask what is going on ,the person Ive been dealing with, He didnt know about this complain on BBB Was his wifethey told me they will remove it. Please let me know if you need anything else for me.
thank you
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Solara pools
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.