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Find a Location

Shades of Green Resort has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shades of Green Resort

      1950 West Magnolia Palm Drive Lake Buena Vista, FL 32830

    • Shades of Green Resort

      1950 West Magnolia Palm Drive Orlando, FL 32830

    Business ProfileforShades of Green Resort

    Resort
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers a Resort

    Business Details

    This is a multi-location business.

    Find a Location

    Shades of Green Resort has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shades of Green Resort

        1950 West Magnolia Palm Drive Lake Buena Vista, FL 32830

      • Shades of Green Resort

        1950 West Magnolia Palm Drive Orlando, FL 32830

      Location of This Business
      1950 West Magnolia Palm Drive, Lake Buena Vista, FL 32830
      BBB File Opened:
      4/18/2012
      Years in Business:
      12
      Business Started:
      4/18/2012
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/11/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I stayed with my grandparents at the shadesofgreen. We were harassed by another guest because we made it to the shadesofgreen bus first. This woman claimed the other guest were waiting longer. But nobody was walking to the bus so we decided to walk. This woman nearly started a riot getting the other shadesofgreen guest to harass and cut in line in front of us. The they followed me to my room. Once we got back to the shadesofgreen. I sent a private message to shades of green on Facebook. But some employee who was very unprofessional blocked me. This other visit. The employees told my grandpa to move up he did. This other shadesofgreen guest didn't like it. Then he angel went around causing my grandmother to be slammed back onto the van. My grandfather did what the employee asked him to do. This other guest shouldn't have gotten angry. This was road rage.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria D

      1 star

      07/08/2024

      Horrible condition, rooms smell like grey water, outlets don't work, cannot control speed of fans at all. We stayed here in their suite and told them about all of these issues and their toilet was broken, they didn't fix anything nor communicate with me like they said they would, I had to keep going to their front desk to inquire. Their only option was for us to move into separate rooms, which was not possible and the whole reason why we got a suite. Not sure how this was not known to them before our arrival because clearly they had to get the room ready so that means they obviously didn't care about them nor us as their customers. This is such a frustrating situation and upsetting because for the cost of a suite for 5 nights we could have stayed elsewhere. Instead they just said sorry but there is nothing we can do about it. I have stayed here a couple of years ago and let me say that this place has really deteriorated and it's customer service as well. I will make sure to let other service members know about this and to not waste their money here because ****** offers very similar discounts for better accommodations.

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