Business ProfileforDarden Restaurants, Inc.

I visited longhorn steak twice over the last two weeks. the first visit was on 7-11-2024 at 4:30pm. Check number *****. The first incident. i was seated and it took about ten minutes to be served. i ordered a ribe eye with a side of ribs and loaded mash. well the loaded mash came out cold and the cheese wasn't even melted. the steak looked awfully burnt when I asked for rare. i took the first bite of steak and was overcome with the heavy load of blk pepper where I almost threw up. i immediately stopped eating. i did not eat the ribs steak just nothing but my bread salad and tea. i was so sick from that awful taste with a combination of meat that tasted spoiled and a handful of blk pepper tase.the waitress who was so nice and kind felt so bad and offered to remake it but I was already getting sick. i paid the receipt of ***** which is weird because I didn't eat the entree. the second visit I decided to try again. that visit was on7-13 at 527pm. check number *****. this time I did not order the ribs. i thought by trying it again maybe it would got better. i felt defeated and just ate my food and left. i also found out the watress will lie. if you ask for their wings with no season they will tell u it already comes on there. i was told that for two years. on the first visit on the 11, I actually called the guy who answered explicitly said they can infact order wings with no season or light season. so I asked why the waitress would lie. He said well, because it takes too long, and they don't want to deal with it. i was flabbergasted and shocked! this needs to also be addressed