Business ProfileforMiller's Ale House, Inc.

Dear Miller's Ale House team,My family really enjoys your restaurant. Please keep up the effort at being an affordable casual restaurant. It allows our family to eat out more often.I want to make you aware of a small billing issue with your point of sale system. It didn't cost me much, but I expect collectively it may impact many customers. I decided to go through the ********************, because I didn't think going through traditional customer service channels would get the information to the right person.I ate at the ***********, ** location with my daughter. I noticed the ad in the restaurant for a gift card promotion (buy a $50 gift card, get a $10 bonus card) and asked my server purchase one as well.When our first receipt with food and gift card cost came to show us our total, it was $83.66. That was already including tax on the food.However, after we had our card charged and we got a second receipt to add a tip, the pre-tip amount was changed to $85.25 - a difference of $1.59.Again - not a big deal, but I want to make you aware. You can see the difference in the two receipts in the total. I decided not to get the restaurant involved as I wanted to go home.The main thing I'm looking for is to just make sure the issue is fixed moving forward. On a second note, the second receipt was basing the suggested tip amount on the total with gift card whereas the first receipt correctly based the suggested tip on the food amount. I did tip appropriately, but it does make it look like I under-tipped when looking at the second receipt I signed. This one is not as big of a deal, but just wanted to let you know.Again, I appreciate the great prices on food and thank you for bringing your restaurant to our city.