Business ProfileforAndretti Indoor Karting-games

On November 17th, my girlfriend and I went to "Andretti Indoor **************** to go bowling. We waited for about 20 minutes in the bar and we had a drink as one of the hostess told us the bowling lanes were busy. When we were next to play, we were charged ahead of time ($42.55 at 7:45pm) before going to the Bowling lane. Once I paid, I asked if we needed shoes as this is how you normally play. The clerk named ******* and a young ********* clerk, stated that we did not need to worry about it. When we went to the lane to Bowl, we realized that this was not a Bowling alley, but a Bocce Ball sort of game that was similar. In addition no shoes and no Bowling ***** with three wholes in it to throw, but a little hard ball like Bacce Ball to throw. As soon as we noticed this, we went to the podium where we got charged to let them know that we wanted our money back as this was not bowling and we wanted to leave. The young clerk, stated that they cannot provide a refund. I explained to him that it was not right what they were doing as it is false advertisement and we had not used their facilities as we have come right back to get our money back. The young clerk stated that there was nothing he could do and I requested to speak with a manager. The manager came, big built, shaved head and with glasses, and stated that he could not issue a refund, but a gift card instead. I told him that I was not going to come back to use his premises and he insisted that this was all he could do. My girlfriend and I left and we went to play real Bowling at a place called "Main Events," around 8:00pm, that same night and we got charged $56.14 (Please see pics from personal iPhone.) This proofs that we were not able to be at the same time in both places. The next day I placed a claim with the CC company and they told me to wait till the charges would show. Once they showed, I placed the claim and I found out today that it was denied because I should have decline services, which I did.