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Find a Location

Hurricane Roofer LLC has 1 locations, listed below.

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    Business ProfileforHurricane Roofer LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/20/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12315 Lake Underhill Rd Suite B, Orlando, FL 32828-4507
    BBB File Opened:
    10/17/2022
    Years in Business:
    2
    Business Started:
    11/29/2021
    Business Incorporated:
    11/29/2021
    Accredited Since:
    9/20/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Customer Contact

    • Stephen Walls, License Holder

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    We have a four year old house with a metal roof in ****************, **. We had a hail storm in April and it devastated our roof. Hurricaneroofer.com came to our door asking for business. I looked up their BBB rating and it was an A rating in *********. They said they were the same company, different office. We went through our insurance company and hired Hurricane Roofer LLC from **********, **. They took our damaged metal roof off in mid-October. They said the new roof would be installed the next week. We have had one excuse after another, leaks into our home resulting in drywall damage and materials in our driveway for almost 8 weeks now. Every time they say they are showing up, no one shows up. The excuses are that 1) they measured incorrectly 2) our roofing materials got sent to the wrong job sight and 3) the metal roof manufacturer is holding them up. Empty promises and an inability to finish this job in a timely manner have left us wondering if they really intend to finish.

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark M

    5 stars

    08/02/2024

    Hurricane Roofer exceeded our expectations. As a first time customer, we needed a new roof and they made it painless throughout the entire process. **** was our amazing rep from start to finish. He always communicated and was extremely easy to talk to. One of the best overall customer experiences *** ever encountered actually. This is a veteran owned small business and will always be our #1 go to for any future roofing needs. We absolutely love our new roof. Thank you **** and thank you Hurricane Roofer!

    Local BBB

    BBB Serving Central Florida

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