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          Find a Location

          AllianceRx Walgreens Pharmacy has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAllianceRx Walgreens Pharmacy

            Specialty Pharmacy
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7003 Presidents Dr

            Suite 260

            Orlando, FL 32809

            Get Directions
            Visit Website
            (877) 627-6337

            Customer Reviews

            1/5

            Average of 87 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            54 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            AllianceRx Walgreens Pharmacy has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              7003 Presidents Dr Suite 260, Orlando, FL 32809
              BBB File Opened:
              6/1/2015
              Years in Business:
              12
              Business Started:
              1/4/2012
              Business Started Locally:
              1/4/2012
              Business Incorporated:
              10/14/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Melissa Mittelstaedt, Service Delivery Manager
              Contact Information

              Principal

              • Melissa Mittelstaedt, Service Delivery Manager

              Customer Contact

              • Melissa Mittelstaedt, Service Delivery Manager
              • Mercy Rodriguez-Valera, Executive Assistant
              • Tracey J. James, COO
              Additional Contact Information

              Fax Numbers

              • (877) 828-3939
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The manufacturer of a medicine I need every day contracted Alliance RX Walgreens to manage the time sensitive regular refrigerated delivery of my medication. Alliance RX has been successful in delivering it to me on time once in the past 5 months. Every month I have to take time off work to wait for ***** who drives up my driveway and continues out without stopping to bring it to my door. I watch him do this every month and complain to Alliance RX and Fed Ex, neither of whom has been able to get the driver to come to my front door. For 5 months! I have had to refuse medication that has been sitting at Fed Ex for too long on 2 occasions. I have witnessed the driver putting a tag on my mailbox attempted delivery) when he never drove up the drive. Fed Ex hung up on me when I tried to register a complaint and Alliance RX insisted that I must get Fed Ex to resolve it for me, meanwhile, I have not received my medicine.
              Read More
              Read 53 More Complaints

              Customer Reviews

              87 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sue L

              07/02/2024

              It is unfortunate I have to give 1 star instead of zero. I was mandated by my insurance company to utilize this pharmacy for a "specialized medication" that had been filled through a local pharmacy without issue for over 10 years. Now, it has taken over 5 phone calls to Alliance RX, three to my insurance provider, two to my primary care doctor and 2 to my neurologist and I am now missing doses of a medication that I could have picked up last week from my local pharmacy, but was not allowed to by insurance due to Alliance RX being unable to complete the prescription and mail in a timely manner. This is a HORRIBLE company!! You cannot auto refill and have medication sent to you without multiple phone calls MONTHLY! Forget the days of picking up your script at the local pharmacy without calling ahead to "schedule delivery". This company is going to cause patients to miss doses of their prescribed medication monthly. Great job paying out to ********** in whatever incentive you did to lower the patience experience and attempt to cause harm to patients by missing doses of medication. If you are forced to use this company, pack your patience and make sure you drop everything in your life once a month to receive their call or you won't get your meds. Also, make sure you schedule ***** minutes for that monthly call as you sit on hold.
              Read 86 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

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