Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Vacation Resorts Club, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vacation Resorts Club, Inc

      14 E Washington St STE 370 Orlando, FL 32801-2394

    • Vacation Resorts Club, Inc

      12472 Lake Underhill Rd Orlando, FL 32828-7144

    Business ProfileforVacation Resorts Club, Inc

    Timeshare Resale and Rental Marketing
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    In October 2020, BBB contacted the business regarding testimonials on the business and requested substantiation that the testimonials are from current customer reflecting typical results. To date the business has not responded.

    BBB Code of Advertising indicates:
    Testimonials and Endorsements
    In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if:
    It is not genuine and does not actually represent the current opinion of the endorser;
    The actual wording of the testimonial or endorsement has been altered in such a way as to change its overall meaning and impact;
    It contains representations or statements which would be misleading if made directly by the advertiser;
    While literally true, it creates deceptive implications;
    The endorser has not been a bona fide user of the endorsed product or service at the time when the endorsement was given, where the advertiser represents that the endorser uses the product or service;
    It is not clearly stated that the endorser, associated with some well-known and highly-regarded institution, is speaking only in a personal capacity, and not on behalf of such an institution, if such be the fact;
    The advertising makes broad claims as to the endorsements or approval by indefinitely large or vague groups, for example, "the homeowners of America," "the doctors of America;"
    The endorser has a financial interest in the company whose product or service is endorsed and this is not made known in the advertisement;
    An expert endorser does not possess the qualifications that give the endorser the expertise represented in the advertisement;
    The advertiser represents, directly or by implication, that the endorser is an "actual consumer" when such is not the case and the advertisement fails to clearly and conspicuously disclose that fact;
    A consumer's experience represented in an advertisement is not the typical experience of those using the product or service, unless the advertisement clearly and conspicuously discloses what the expected results will be;
    Endorsements placed by advertisers in online blogs or on other third-party websites do not clearly and conspicuously disclose the connection to the advertiser and comply with each of the provisions in this Code; and
    Advertisers compensate consumers for leaving feedback on third-party online blogs or websites but fail to ensure that consumers disclose such facts on those blogs or websites.
    In the U.S., advertisers should consult the Federal Trade Commission Guides on Testimonials and Endorsements for detailed guidance. In Canada, advertisers should review the Competition Bureau's publication on Untrue, Misleading or Unauthorized Use of Tests and Testimonials for specific guidance.


    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    29 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Vacation Resorts Club, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vacation Resorts Club, Inc

        14 E Washington St STE 370 Orlando, FL 32801-2394

      • Vacation Resorts Club, Inc

        12472 Lake Underhill Rd Orlando, FL 32828-7144

      Location of This Business
      14 E Washington St STE 370, Orlando, FL 32801-2394
      BBB File Opened:
      10/22/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Contact Information

      Principal

      • Abdallah Quttaineh, Director

      Customer Contact

      • Abdallah Quttaineh, Director
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This company is harassing me everyday. I have told them several times to take me off of their call list m, but they continue to call. . Also, The customer service is rude.

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mindy C

      1 star

      07/12/2024

      This company is a scam! Do not sign up with them to resell your getaway weeks. Dont do it!

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.