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ComplaintsforO Town Vapes
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered a vape on vaporfi it is suppose to be delivered to this business. Every time i call i get a voicemail i have left messages with no return call or response. I would like my vape or my money back. I paid 67.00 for a vape i can not recieve.Business response
01/04/2023
I've already been in contact with this customer. She is not my customer as I haven't had any dealings with her. She ordered something from an online business and selected my shop for delivery. The only problem with that is, the building I was in was sold and I was evicted without cause. My last day in operation was November 30th. I am currently looking for a new location. I never received any item which I'm sure can be verified by the shipper. Brittainy already knows this. If necessary, I have the emails between her and myself. If any other information is needed, don't hesitate to contact me.Customer response
01/05/2023
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes close this. This is the online merchants fault not this business. They are not a fault here.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.