Business ProfileforGlobal Traveler

This is a very deceptive business. **** want to charge you nearly $300, when the actual cost of applying for a Known Traveler Number is about $100 (for the government's Trusted Traveler program). You must read the fine print very closely to realize that this isn't a legit government website. (One hint: Their email address ends in .com, not .gov.) **** do refund your money when you make that request, but that doesn't do much to calm the outrage you feel after having been scammed.

Dear *******,Thank you for contacting us and providing us with details about your experience. We are sorry to hear that there has been a misunderstanding regarding our services and the US government website.We would like to clarify that we are a consultancy company specializing in assisting with travel applications, including the Global Entry program. All information about our services and fees is clearly available on our website, including the explanation that we charge a service fee in addition to the government fee. We would like to emphasize that our consultancy fee is clearly stated on several pages of our website to avoid any confusion.So that we can check your request in more detail and resolve the situation, please provide the order number or the email used to register. This will help us locate your application and provide the necessary assistance.We understand the frustration this situation *** have caused and we apologize for any confusion. Our aim is to provide the best possible service to our customers, and we are always happy to answer any questions that *** arise.If you require further assistance or have further questions, please do not hesitate to contact us.Yours sincerely,Global Traveler ********************************************* ************** ******************************************************************************************************