ComplaintsforMaudlin Trucks, LLC
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Complaint Details
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Initial Complaint
03/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ive brought my truck to the company one thursday 2/23 due to the fact that transmission fluid needed some repair. after further inspection they noticed the break seal was leaking which is covered by warrenty. due to this problem, it has caused the breaks and the break hub needing to be repaired as well. But this isnt covered by warrenty, so i am being charged for an additional $1000.00 in this repair, but this issue is due to the break seal leaking. I was told to sign paper work to agree to the charges but i feel like this isnt right due to the fact that the original issue of the break seal is caused more issues. I really need my truck back asap. the truck has already been out of service for 7 days and is causing my business to suffer. this is a 2022 truck brand new and these issues occuring are unreal, im suspecting something going on because this makes no sense, I am being told repairs will be done tomorrow 3/2 and i hope it is but i ffeel like they are doing something fishy behind the scene and im having a hard time with this. they shouldnt do this to people. please help me out.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.