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ComplaintsforMCJ Auto Sales of Central Florida, Inc.
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Complaint Details
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Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I financed a 2015 BMW X1 through MCJ Auto Sales back in January of 2020. There local location closed down and I have not been able to register my vehicle because the DMV placed a hold or a lien on the vehicle because they did not process my paperwork. According to my financing company they don't have the title to my car so i cant register my vehicle. Not only that its been sitting since i've purchased the vehicle. The oil pan had to get replaced , valve cover has to get replaced, tires and brakes have had to get replaced and now i need a new battery. Not to mention i already replaced the serpentine belt and I haven't even had this car for a year. I haven't been able to drive it or enjoy the experience of owning a brand new car . Its just been a pure nightmare with the vehicle and the dealership itself. I need an immediate response through MCJ explaining how they're going to fix all of this. I need that vehicle up and running and registered immediately. I drove the car for about a month and since than its just been sitting due to the issues within the vehicle and not being able to register it. I have to file a complaint and contact my financing company to obtain bill of sales in order to be able to be able to register my vehicle. I have emailed the salesman I purchased the vehicle from and contacted the dealer by phone and never heard anything due to them being closed. Please contact me as soon as possible. I've just emailed and will be waiting for a response.
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Contact Information
Business hours
Today,9:30 AM - 6:30 PM
MMonday | 9:30 AM - 6:30 PM |
---|---|
TTuesday | 9:30 AM - 6:30 PM |
WWednesday | 9:30 AM - 6:30 PM |
ThThursday | 9:30 AM - 6:30 PM |
FFriday | 9:30 AM - 6:30 PM |
SaSaturday | 9:30 AM - 6:30 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.