Business ProfileforGegelman, Inc.

My wife an I were visited by sales people for this business last night. A crime was being committed in my house but before I get to that this was my experience:

1. The sales person, without explanation asked for my wife's phone, asked to take a picture of myself and her and was about to post it to my wife's ******** without permission. My wife asked if she could at least see it before he posted and he agreed. They posted a link to a survey which collected information from some of her close friends. This was the first red flag.

2. They asked where the bedroom was, walked right into it, took off the sheets and started running the vacuum on the bed. It happened so fast we didn't know what was happening at first. It was very uncomfortable at first.

3. They were very pushy. Wanted us to make a decision that night and we had to say no several different times and in several different ways before they finally gave up.

And last but not least. Someone accidentally tapped the face of a phone on our table and my wife saw that they were recording the conversation. They were recording without our permission and we were sharing sensitive medical and financial information. We asked them to delete it and they deleted the 90 minutes they had recorded. The person who was recording then tried to justify why he did it saying he does it all the time. Showing us recordings in his phone from other appointments. They did not ask for our permission and we did not consent to that and this is a 3rd degree felony in the State of Florida.

This seemed to have been brushed off by the lead salesman and he continued his pitch until I voiced how uncomfortable I was and upset at what just happened. Then he apologized and continued with his sales pitch. He had the audacity to say that we would miss out on the $600 discount if we did not buy that night, as if we would have trusted him with any of our financial or personal information after that. Worst experience we have ever had with a company.

Not really sure what I can say. Everything was going well until Mr. C********'s wife decided she wanted to get our products from us. Once that happened he turned rude to my people. We do not put pictures on ******** without permission. I'm not sure that is even possible. We do ask the customer to let us take a picture of them and put it on their ******** but we use the customers phone. Again impossible without their permission. Actually her(*******, which is Mr. C*********'s wife) friend ******** took us over to see Mr C******** and his wife *******. ******** has taken us to 11 of her other friends also. I believe if we were doing anything that deserved red flags ******** would not have continued to take us to her friends. We do ask if they would like us to clean their mattress, so yes we do go into their bedroom, but never barge in or enter without the customer. If one of our independent contractors was recording anything it would have been for training purposes for what they were saying not what the customer says. However I will make sure and let them know if they are going to record themselves they need to make sure they ask permission from the customers. I just can't comment as I never heard anyone recording anything before. Last complaint was about the $600 discount. We do offer a discount for getting the rainbow the night we show it to them. We also gave Mr C******** and his wife a $180 1 room air cleaner for their time. I'm sorry he feels it was a bad expirience.