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Naomi Whittel Brands has 1 locations, listed below.

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    Customer ReviewsforNaomi Whittel Brands

    Vitamins and Supplements
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    4 Customer Reviews

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    • Review from Kathy B

      1 star

      07/25/2024

      Id give them a zero if I could. This company used to be great. HORRIBLE customer service now as opposed to 2 years ago. Tried to take advantage of a 40% off sale on a Monday. Wednesday received a message that it was cancelled and refunded. Called and was told the system did that with no solution given to me. Ask for a supervisor to call me the same day and never received a call. I sent an email to customer support that day. On Thursday, I received two responses from Naomi ******* customer support just reiterating that everything has been canceled and how to reorder. Called again and was given a supervisor ***** who shouldnt be in that role. He just kept reiterating that my account was flagged because I bought so much since they worry about people re-selling the product. No apologies and no resolution, and it would be nice if they compensated me and someway for the inconvenience (which they used to do). In fact, didnt even offer a solution to receive the 40% off again if I reorder. They obviously have contracted out their custom service and really dont care about their clients anymore. Berberine is sold so many other reliable places and is cheaper. Moving on! They make me sick. Havent seen my refund come through yet. It better be soon or Ill be reporting them to the Attorney General.

      Naomi Whittel Brands Response

      07/29/2024

      Thank you for sharing your feedback, and I sincerely apologize for the frustration and inconvenience youve experienced. I want to address your concerns and clarify a few important points.First and foremost, I want to assure you that your refund was processed on July 24th. If you have not yet seen the refund reflected in your account, please allow a few more days for the transaction to complete, as processing times can vary depending on your bank or payment provider.Regarding your concerns about our customer service, I deeply regret that your recent interactions did not meet the high standards we strive for. We are committed to providing exceptional service, and I apologize if we fell short in this instance. Please know that we are actively reviewing our processes and training to ensure that our team delivers better support in the future.We do not currently have a wholesale or affiliate program, but we are looking into the viability of such programs for the future. Our primary goal is to protect our customers from fraud and ensure that they purchase directly from Naomi, a trusted and reliable source.Thank you for your patience and understanding. If you have any further questions or need additional assistance, please dont hesitate to reach out.
    • Review from Tina J

      5 stars

      07/13/2024

      This product is the best i tried I'm currently taking 3 of there supplements and I find all three are working great . 2 I have been taking for over a year and I recently started taking the Leg Nutrition . I would recommend this product to everyone but you have to remember things don't work overnight you have to give it a chance to get in your system. These are the two I take Immunity &Stress Multivitamin and Turmeric -Resveratrol . 100% Satisfied

      Naomi Whittel Brands Response

      07/19/2024

      Hi ****,

      Thank you so much for your review, we're thrilled that you've been enjoying the Immunity & Stress Multivitamin and the Turmeric + Resveratrol. Naomi prides herself on crafting each formula to meet the highest quality standards and ensure that all ingredients are carefully sourced based on scientific studies. We appreciate your positive feedback, and are thrilled that you've been 100% satisfied! We're always here if you need us on your health and wellness journey, and wish you all the best!

    • Review from Pam L

      1 star

      03/07/2024

      I made a purchase and found I was not able to take this particular supplement. I have made 3 attempts to initiate a return with zero response. There is no way to initiate a return, like most reputable websites, without customer service help, but they dont respond. Will never purchase from them again. Lousy service.
    • Review from Jeni C

      5 stars

      08/24/2023

      I bought the Harmony supplements because my mom recommended them. They took about a month, maybe 2, to be effective for me. I used the supplement for about a year with no hot flashes at all! It was a miracle and gave me the relief I needed. Unfortunately my symptoms have come back. I tried to cancel on my own but found that their system did not recognize my email address. I contacted customer care, got a response about 24 hours later. They had got my account up and running and had already cancelled my subscription by the time that I got in to view it. I was so pleasantly surprised, especially given the other complaints I saw on here. It seems that there is an improvement in their customer care. I will definitely buy other products from them in the future.

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