Business ProfileforAudible Illusions

I sent my modulus 3A preamplifier to Audible Illusions to be repaired on 12/6/2022 with a $98 check for a diagnostic fee. It was deliver to their address 12/10/2022, I called to make sure it had arrived and was told by Jerry they had received it. I called a week later to find out what the problem was and could it be fixed. I was told the volume controls would have to be replaced. I was also asked to send $500 to start the repair. I sent on 12/19/2022 a Discover credit card payment for said amount. I called two weeks later to see how the repair was coming and was told additional repairs would have to be made as well. In January I called to see how repair was coming and was told they were making progress and offered to send me photos, I received no photos. I waited two weeks and checked on progress again being told they have taken all usable parts off the circuit board and were making progress. I called again on 2/9/2022 and was told they were at the same junction of repair as before, I advised Jerry this is what I was told two weeks ago. I then asked if I could have a date the unit would be repaired by and told that was not possible. I also asked for a estimate for the cost of the repair and was told by Jerry he could not make a estimate. He said he would send photos of progress, which again never arrived. I have never heard of anyone who could not make a estimate for repair or service performed for anything from a professional. They already have $598.00 dollars from me plus the unit had $325.00 of tubes that were purchased from them 7/2022 but not installed till 11/2022. So far, I have $923.00 into this unit and don't know if I will ever receive it and at what cost to me!