Business ProfileforKC Total Home Services,LLC

This is the demand letter sent to Keith C******. This explains most of what occurred. I did have to buy $803 worth of tile to replace the den tile. My revised demand is $3549. Thank you for our text discussion yesterday evening and for deciding to come and get your things from my property so that we can all move forward and put this behind us. I'm sorry that things did not work out, we were counting on you guys to do this job. Committing to be there working all weekend (in a message to ***), and then not showing up, has created some scheduling issues for us. The small amount of tile work that was done in our den on Friday was not acceptable. You had committed (in a message to ***) to remove the baseboards and install the tile under the baseboards, yet the work done in the den has tiles butting up against the baseboards since the baseboards were not removed. The tile is also significantly uneven in spots. It is not spaced uniformly and some tiles are hollow underneath, lacking mortar. The installation of the tiles in the den has to be done again. Again, so that we can all be done with this: -Please advise me, if known, of the location of all of the tile that I purchased for this job from T & M Floors. -Please schedule a time with me to pick up your work trailer and work tools that were left at my home. Please do not trespass on or enter my lot/land or home at any time. I will attempt to have police there during the return of your property so that there is no dispute about it's return. -In accordance with Florida Statutes, this letter is a written demand that you refund the amount of our deposit that has exceeded the amount of work that you have performed thus far. On 02/19/2022, *** sent you a ***** request for return of $2300 of the $2846.57 deposit that we paid to you on 01/03/2022. Please return that $2300 immediately. Failure to do so could be found as intent to defraud, a violation of Florida Statutes and a felony in the third degree.