Business ProfileforCasey Key Resorts - Mainland

On 6/2/23 me and my husband had just gotten married so we wanted a small honeymoon. We booked Casey key resort hotel because it was within our budget and not too far. The hotel had an odd smell as soon as we walked in, like a strong perfume that was masking an odor. As soon we got in our room, it smelled wet and moldy. We thought we could handle the smell but, the next day we woke up feeling sick and it was hard to breathe. We were out most of the day to celebrate. Whenever we came back the to the hotel it was hard to breathe. We decided to just check out early because we thought the entire hotel would be the same. The lobby was even leaking water the day after we checked in. The guy at the desk offer to pass my complaint to his manager who called me the next day. The manager apologized and said he would refund the entire stay. The manager actually only refunded half. I called back and talked to someone else. This manager said that it was my fault because I didnt say something the first day. I explained to him that I didnt want to ruin my honeymoon or come off as rude seeing as I didnt enjoy my food at their restaurant either. He refused to give a full refund and offered me a credit for a nicer room in the back part of the hotel that has new floors and just better. My complaint is that after reading the reviews, they are knowingly putting people in danger. They know that the rooms in the main hotel are severely water damaged and are still placing people in these rooms. My honeymoon was somewhat ruined and they want me to come back and stay in another room.