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Business ProfileforPetsuites Pet Resort Spa
At-a-glance
Business Details
- Location of This Business
- 1201 Fl-434, Oviedo, FL 32765
- BBB File Opened:
- 8/5/2021
- Business Management
- Francesca Cruz, President
- Contact Information
Principal
- Francesca Cruz, President
Customer Contact
- Francesca Cruz, President
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Victoria M
08/03/2022
We dropped off our sweet Maine ***** on July 22nd for a 10 night stay while we were on vacation. We had the expectation (since we paid for an additional package) that she'd be given a little extra TLC, attention, and that'd we be picking our same girl back up. Unfortunately that was not the case. Our Kahlua was completely spaced out, not responding to pets, scratches, her name. She had gunk coming out of her eyes, smelled like urine, and had matted pee soaked fur on her whole underbelly and tail. Truly frustrating especially as all they could tell me was "maybe she had a UTI".
She had a clean bill of health going in. And she's in this condition coming out. Will never use nor recommend them again.
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