Business ProfileforCyclebar Oviedo

I am writing to formally lodge a complaint regarding the handling of my contract cancellation request and unauthorized charges by CycleBar Oviedo. I have made several attempts to contact the business via email within the specified time frame to cancel my contract, yet I have not received a written response from the owner or any representative of the establishment.Despite my efforts to communicate my intention to cancel the contract, I was unjustly charged a late fee, and to my dismay, the contract amount was deducted from my account without authorization. Such actions not only constitute a breach of trust but also raise serious ethical concerns regarding the business practices of CycleBar Oviedo.As a customer, I expect transparency, responsiveness, and fair treatment in all transactions. However, the lack of acknowledgment of my cancellation request and the imposition of unauthorized charges have left me deeply dissatisfied and disappointed with the level of service provided by your establishment.I urge you to promptly address this matter by refunding the unauthorized charges and ensuring that my contract cancellation request is processed without further delay. Additionally, I request written confirmation of the cancellation and reimbursement of any associated fees incurred due to the unauthorized charges.