ComplaintsforUNIQUE WORKS FL
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I've contracted Unique Works LLC to do a remodel on my home. The remodel was to include complete flooring replaced, remodel of the kitchen, painting in 3 bathrooms, and painting on the outside of my home. This remodel started November 9th and completion of the work was to be done in 3 weeks and it has been 8 weeks with no end in sight. The original estimate was done for $12,000 to start work and $12,000 upon completion. ******* this whole 8 weeks at one point he asked for $4,000 more due to miss calculation on his part. He shows up when he wants to and whatever time he wants to. There is no communication on his part to let me know what the status of his completion is or when he'll be coming to work on the job. There has been instances that he brought underage children to work and undocumented employees. I've told him over and over to not have the employees work on my home *** to their ack of knowledge and liability. He continues to come with minors and undocumented workers and completely disregarding my request.Business response
01/16/2024
We started working on November 9, they gave me a check for ****** but I didn't clarify until 10 days later, I couldn't continue working because I didn't have a deposit. As soon as I received the payment, I returned to work. They were very happy with the initial contract, it was only *****. Vinyl feet were the 5 rooms and the first floor, the footboards were only the first floor, the second floor is not included. They did not like how they were looking. I spoke to ******************, who could change the footboards on the second floor, I told him. What would be extra? He told me it was fine. I did the job. A second floor hallway of vinyl was not included in the estimate. I told them what would be extra. They told me it was fine. It was ***** feet of vinyl.
I sent them the invoice and they told me that they weren't going to pay that but I told them why they told me because they didn't have money for it.
I continued doing the work but his wife wanted me to do extra work and they wanted to force me to paint the bathrooms when that was not included. The patio door also had me paint them. I told her that that was not included.
I installed the kitchen cabinets, I painted the pool, I painted the house, the entrance door, the kitchen, but they started to threaten me that I wouldn't pay until an inspector came, I told them that if they didn't pay me half of the bill they I had not been going to continue their work
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.