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ComplaintsforMafia Tire
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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
******************************* apparently runs this business. She sold a 2020 Range Rover Sport to me which I have not received. She keeps asking for more money for shipping. I've never met her. I already paid her approximately $15000. I honestly think this is a high tech scam. Please help.Business response
12/20/2023
*************************** has purchased and paid for two vehicles from Mafia Tire LLC through Alibaba. The first car is a 2020 Range Rover Sport and the second car is a 2022 Range Rover. The first car was shipped via water in November. The care has since been processed for return due to the shipping container damaging the wind screen on the car during shipping. We shipped the first car and have not yet shipped the second car at the request of **************. His payment for the first car will be refunded to him once the car is received back at its point of origin. ************** has made the request for the refund through Alibaba and Mafia Tire fully intends to issue the refund. This is not a high tech scam as stated by ************** and he was well within his rights to cease payments to Mafia Tire at any time that he felt uncomfortable or no longer confident with his purchase. ************** has several different methods of communication with Mafia Tire to make inquiries of his purchase or to ask questions. We do hope to conclude this return and refund in a timely manner and ask that ************** remain in contact with us and be patient as we are at the mercy of shipping times and weather.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.