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Find a Location

DeGraaf Electrial Service, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDeGraaf Electrial Service, LLC

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2019

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    3818 Highway 90, Pace, FL 32571-1014
    BBB File Opened:
    10/15/2019
    Years in Business:
    21
    Business Started:
    10/1/2002
    Business Incorporated:
    12/15/2020
    Accredited Since:
    10/17/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of EC0002277 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 8/31/2024.

    These agencies may include:

    DBPR (Tallahassee)

    1940 N Monroe St

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr

    BBB records show a license number of EC13010255 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 8/31/2024.

    These agencies may include:

    DBPR (Tallahassee)

    1940 N Monroe St

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr

    • Florida state license - EC13010255
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:00 PM
    T:
    7:30 AM - 4:00 PM
    W:
    7:30 AM - 4:00 PM
    Th:
    7:30 AM - 4:00 PM
    F:
    7:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Grace Lowery, Operations Manager
    Contact Information

    Principal

    • Ms. Grace Lowery, Operations Manager

    Customer Contact

    • Ms. Grace Lowery, Operations Manager

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Nov. 2021 I had Degraaf install outlets in the front of my home for landscaping lights, flagpole spotlight and a fountain. The GFCI tripped a few times but always reset. After a year it did not reset. I was told that moisture was causing the tripping because the outlets were too low to the ground. They said that is where I wanted them. If they would gave told me this would be an issue I never would have had them installed in such a low reference to the ground. They never stated this would be an issue. The company should have not installed them there if there was going to be an issue. They want to relocate them at my expense. I told them I wouldn't mind paying for a relocation of them but the more I thought about it the more I believe I should not have to pay for them to have them moved. They are the company I hired to install these outlets and they should have known if this was going to be an issue. They said it has been over a year and they may have been tampered with which is absurd. I paid a lot of money for this installation and now I have to go out there everyday and reset this GFCI. They have been out here several times. First they said the notch on the bottom of the cover where the cord goes through was altered causing moisture to enter the outlet box. I purchased two new boxes with the same opening and they installed them. It still trips. They are now making these absurd excuses to cover for there incompetence.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara P

    5 stars

    01/31/2024

    Residential Service Electrical Upgrade - in May 2023 we had Grace Residential Manager arrange this service. She was very patient with me as this was my first time dealing with this issue. We had Nick, Clint and Seth do the work. They did deliver as promised getting the work done in basically one day. Due to medical equipment used at night I was really concerned about service interruption. I had a few concerns along the way, basically questions about the equipment not the labor. All were addressed immediately. I have not had any issues to date.

    DeGraaf Electrial Service, LLC Response

    02/02/2024

    We're very glad to hear that our work was satisfactory and we are glad that we were able to help. Thank you so much for the review. If you need electrical service work in the future, we hope that you'll call us back.

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

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