Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Florida Breeze has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFlorida Breeze

            Air Conditioning Contractor
            BBB accredited business

            Contact Information

            2620 Kirby Cir NE

            Palm Bay, FL 32905-3404

            Get Directions
            Visit Website
            Email this Business
            (321) 951-8767

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/21/2014

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers residential and light commercial air-conditioning and heating services from new construction, existing home system and change-outs.

            Business Details

            Location of This Business
            2620 Kirby Cir NE, Palm Bay, FL 32905-3404
            Email this Business
            BBB File Opened:
            12/31/2009
            Years in Business:
            15
            Business Started:
            5/3/2009
            Business Started Locally:
            5/3/2009
            Business Incorporated:
            3/23/2009
            Accredited Since:
            7/21/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Florida Breeze Air & Heat
            • Comfort Makers of Florida, Inc.
            Contact Information

            Principal

            • Kristin Kelly, Owner

            Customer Contact

            • Stevan Kelly Jr., President
            • Kristin Kelly, Owner
            • Kristin Noelle Kelly
            Additional Contact Information

            Fax Numbers

            • (321) 951-8735
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Florida Breeze conducted a performance inspection and several repairs on my A/C during closing. They signed off that the unit required no additional repairs, conducted maintenance, and a performance check. After closing, excessive external condensation was causing an issue and water was leaking on my filter. Both the service manager and the tech were friendly and helpful. However, the tech notified me that the unit required an $850 repair since the coils were in terrible shape - something the original tech missed in the inspection. The unit is currently under warranty for parts from the original install. Still, Florida Breeze - and apparently the owner specifically - is not willing to correct for the unresolved issues missed in the inspection attempting to shift an $850 expense in my direction. To summarize, Florida Breeze failed to conduct an adequate inspection, they fail to honor their warranty, and I'll be working to help find some motivation for them to correct for this issue. Quite a failure on their part unfortunately.
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            MELISHA T

            06/27/2024

            Although you can not hear the audio you could see this racist individual flip me off at the end. I am in fear of my safety as this racist individual was in my home aggressively speaking to me because I asked him a question. His response was "you people are so dumb, i'm not going to explain it again!" That is when I called my husband on the phone. It was not until I said I was going to call the cops if he didn't leave my home that he left.I am completely shaken up by this event AND WILL NOT LET IT GO WITHOUT SEVERE CONSEQUENCES!I am filing assault charges and any other means necessary! Do not hire this company if they employ racist!

            Florida Breeze Response

            06/28/2024

            Florida Breeze is going to attach the video that was sent to us that she claims shows his aggression, racism, and him flicking her off.  She sent it without audio and you can clearly see that the service tech did not flick her off.  We heard his side of the story and we have listened to her side and the husband's side. We apologize for what she believes happened but we can not see or hear what she says happened or is being said in the video she sent us.  The tech has worked here  many years and has never had any complaints.  
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.