ComplaintsforH/R Repairs
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We solicited the service of H/R Repairs LLC to ********************************* in February the 1st. 2022. The service that we requested was to rebuild the complete kitchen including floor, half of the wall, all the Cabinets with draws, the tops of the cabinets with Granite, the sink, the faucet installation the microwave, stove, dishwasher and the refrigerator installation, lights and more. He charge $18,400.00 and we paid already $17,250.00. He told us that he will finishes the kitchen approximately in a month. Unfortunately ********************************* has not complete his work in the kitchen. We try to contact him by phone and by messages and at this point he is not take our phone calls. He just send messages saying that he will call me back to let me know when he is going to finish the remain of the kitchen. The kitchen still missing the large cabinets, the microwave cabinet, some draws, a wine rack, the correct installation of the trash can rack and the correct size of trash cans, the installation of some borders, the cabinets handles, the top cabinets borders, and a wall repair. The due date passed and it's almost nine months and the kitchen is not done yet. Even the quality of the cabinet are not what we expect for the amount of money that he charged, we just want to have a kitchen. Unfortunately I think that he does not has the intention to finish this project and we can't continue waiting for him to solve this problem. The tracking number is ******. We want our kitchen done as soon as possible. We want that he responds and finish the job or that he pay to another company to finish this work by the end of November.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.