ComplaintsforJ&T Insulation
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had my bathroom completed in 2021 and the shower door still isnt installed due to the fact that the company cant install what they originally said. I spoke to the owner and he said he would drop the glass off and give a partial refund. This is not acceptable. After two years, ** *********** a full refund.Initial Complaint
06/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Around 2020 this company came out and put a back nd side gutter in. in 2021 i discovered the side gutter was backgraded and overflowing with water. Not draining out the front like its supped too. Contacted the company and informed them of the problem. After 2 or 3 attempts i finally called them around February 2022 and informed them again and also told them i wanted them to come back and do the front gutters. They came out and put new front gutters in and tried to regrade the side gutter. I went outside last week after a major rainstorm to inspect the gutters and make sure they were draining properly. i discovered the side gutter that they attempted to regrade is now overflowing into the top of the brand new AC unit that was installed two months ago. When contacting them last week they said they would send someone out to address the problem. I never heard from anybody. When communicating with the Tuesday the 14th, i asked them when the Technion would be coming out to do the repairs. they informed me they would text the technician again and tell him he needs to come lout and do the repairs,
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.