Business ProfileforWeekend Warrior Landscaping & Lawn Service

At the recommendation of a neighbor, we reached out to Weekend Warrior Landscaping (WW) to mow and edge our lawn in late summer of 2021. WW mows weekly from April through September and twice a month from October through March and charges $100/month for the service. In mid-January we noticed that the metal edging on a planting bed in our front yard had been damaged. Looking closer, we noticed that the underground sprinkler lines beneath the edging had been punctured by the metal stakes that hold down the edging. This likely happened when WW was mowing the area using one of their "industrial size" mowers. The edging likely was dislodged as it was damaged and, when the worker tried to return the edging to its proper location, he punctured the lines (there are 3 lines running less than a foot below the ground). I sent an email on 18 Jan 22 to WW owner Steve ****** and included pictures to show him the damage. At the same time, I forwarded him an email with pictures that we sent to him in September 2021 showing mower damage (cutting the grass down into the dirt) and other signs indicating a lack of detail and care with his crew. Steve had never responded to the September email but he did respond to the one I sent on the sprinkler line damage. He asked if he could come out to take a look on Saturday, 22 Jan, at 10 AM. I agreed to the time, but Steve never showed. Calls to his cell phone went to voice mail and emails were unanswered. I have made several more phone calls and sent several more emails since then and there has been no response at all. I have asked Steve since the 18 Jan 22 email to cover the cost of the sprinkler line repair (about $150). At this point, we have also paid them $100 for two more mowings in February. We would like for Steve to pay us the $150 for sprinkler line repairs and to refund the $100 we have paid them in advance for February as we would like to terminate their services immediately.