ComplaintsforQwik Pack & Ship
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/26/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Monday afternoon I was feeling dizzy so I had my roommate take me to Walgreens and then that packing place. I have a very expensive pair of sunglasses. I am on ssi so I saved my money and got these 2 years ago. When I went to the shipping place I removed my glasses and walked out without them. I did not go anywhere. I kept looking for my glasses. So I called the store on Wednesday and the girl that answered me said.....um....yes...a reading pair....oh yeah a pair of sunglasses. I went up their right away and I was approached by a big burley guy as I was talking to the girl. Opened a draw and said we don't have them. I said we'll the girl said you...he talked over me confirming NO SUNGLASSES. I know where they were left and the girl on the phone said there were some in there. Now I don't want this to go foward if it's gonna disturb my entrance in there. I use them alot and have never seen this man. I bought my glasses at Loggerheads for 240.00. I really want my glasses back but if that can't happen I want the money to go get another pair. Again I use them alot and I need reassurance they cannot tell me I can't come back in. Thank you **************Business response
09/16/2022
Consumer Response /* (2000, 6, 2022/09/02) */ ***Document Attached*** I had to mail something the following Monday. There is an intelligent and helpful guy there alone. I explained my story and as he was opening draws he found at least 10 pairs of sunglasses. I always like him to help me because he is super sweet. Yes there were a number of glasses there but looked used. Mine were well kept.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.