At-a-glance
Business Details
- Location of This Business
- 11400 N Jog Rd Ste 300, Palm Beach Gardens, FL 33418-1759
- BBB File Opened:
- 1/28/2014
- Years in Business:
- 13
- Business Started:
- 7/7/2011
- Business Incorporated:
- 7/7/2011
- Accredited Since:
- 3/22/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Global Sticks Express, LLC
- Business Management
- Mr. Joe Garbowsky, Director of Customer Service
- Mr. Geoff Skoch, Operations Officer
- Mr. Brian Dauer, Operations Director
- Contact Information
Principal
- Mr. Brian Dauer, Operations Director
Customer Contact
- Mr. Joe Garbowsky, Director of Customer Service
- Mr. Geoff Skoch, Operations Officer
- Mr. Brian Dauer, Operations Director
- Additional Contact Information
Phone Numbers
- (855) 867-9915Other Phone
- (855) 867-9915
Customer Complaints
25 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
22 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Matthew C
05/17/2024
Ship Sticks Response
05/20/2024
****************,
Good morning and thank you for submitting a review of Ship Sticks service. When reviewing your order with us, we see our team was able to successfully apply a 20% discount toward your booking on May 15th.We apologize for any original issues with your coupon not applying to the booking and any unnecessary inconvenience.
About your box question, Ship Sticks does require all shipments to be packaged in a soft travel bag, hard travel case, or box in order to ship. We do have the ability to mail our customers a box at a nominal fee, however, based on your required collection date we were unable to have a box shipped to you in the desired timeline.
Ship Sticks does offer numerous advantages as opposed to using ***** or *** directly. Typically, Ship Sticks shipping costs are 30-40% less expensive than using the carriers directly. In addition, Ship Sticks offers affordable insurance options for your shipment with $1,000 of insurance complimentary on all shipments (***** and *** only offer $100 of complimentary insurance with additional insurance available at a higher rate). Lastly, Ship Sticks also offers a money-back on-time guarantee for all of our deliveries and if for any reason your shipment does not arrive as scheduled you would be eligible for a refund of your shipping cost and our $200 Shipment Protection Plan toward rental equipment and other golf-related purchases.
I am pleased to let you know your shipment is confirmed on a ***** delivery vehicle today, ahead of schedule, and will be arriving later today to your destination. If you do have any additional questions, comments, or concerns we can be reached at ************ or by emailing ******************************************.
Thank you for your time.
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