At-a-glance
Overview
Business Details
- Location of This Business
- Palm Beach, FL 33480-5822
- BBB File Opened:
- 5/11/2017
- Years in Business:
- 8
- Business Started:
- 7/14/2016
- Business Started Locally:
- 7/14/2016
- Business Incorporated:
- 7/14/2016
- Accredited Since:
- 6/21/2024
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 6
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Natalie Wlodarski, Member
- Ms. Emanuela Wlodarski, Member
- Contact Information
Principal
- Ms. Natalie Wlodarski, Member
- Ms. Emanuela Wlodarski, Member
Customer Contact
- Ms. Natalie Wlodarski, Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mary M
07/29/2024
![](https://m.bbb.org/prod/ProfileImages/2024/124867b4-519b-46f0-a10d-5f575d8b1879.png?tx=w_46)
Carpartsource.com, LLC Response
08/01/2024
Hi ****, we highly value your feedback and we're sorry that you were not satisfied with your experience. Based on your review, I understand that what you are dissatisfied with is that we have a 30 day return and we uphold that policy.
Our return policy is 30 days and it requires our customer to install the part within 30 days of receiving it which in most cases is enough time. If that doesn't sound like enough time for the potential customer, the customer should reconsider their options or review our policies prior to purchasing the part from our company.
We require our customers to install the part within 30 days so that in the unfortunate situation that a part is defective we can be notified within *************************************************************** that situation.
Our 1 year warranty policy is not a 1 year return policy. The warranty policy is for parts that are installed within 30 days and then fail or go bad. In the even that this happens we request two documents. An invoice of the installation as proof that the part was installed by a professional within 30 days and recent diagnosis from a mechanic stating that the part has failed. Upon receiving these 2 documents we will gladly fulfill your warranty request and replace the part now that it is over 30 days since you received the part.
You can also review our policies on our website however, I have included the links to both policies below:
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