ComplaintsforSuave Development Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have been charged today 5/29/24 $*****. I Did not authorize this charge nor give my information to them. I called my bank to file a fraud claim and found out they first charged meb$1 then ***** in April and 4$ and then today's charge of the $***** They have stolen from me over $86. I tDried to look up up their website, Blistent.top and I can't even determine what they sell. It is all very vague and they contradict themselves on the website several times. How can they according to BBB e in business 3 years and just outright repetitively steal from just anybody. This should be against the law, I feel like it is ***** theft. Someone with some teeth should look into Suave ************** aka Blistent.topBusiness response
05/30/2024
We attempted to refund the transactions on the credit card in question but the customer's bank has declined the refund. We have blocked the associated credit card with the transactions to ensure no future charges occur and suggest having the customer contact their bank to resolve this issue.Customer response
05/30/2024
Complaint: 21777825
I am rejecting this response because:The statement Suave Development provided is vague and simply untrue. They did not contact my bank and offer a refund as I talked to my bank today and they had no communication. From other fraud victims I have heard of, this is what they do. Promise a refund and either vaguely explain it away or it never shows up in their account. . The bottom line is they said they offered a refund but yet, I still have not had my money returned. I have talked to my bank rest assured. Lies are lies and they are unacceptable restitution.
Sincerely,
***************************Business response
06/05/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
03/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company has placed QR code stickers on many of the parking meters in downtown ********** **. You think you are paying for the hourly meter rate, when in reality you are signing up for a recurring $49.99 monthly fee to this ******** scam company. Fortunately, my credit card company caught it as fraud before they were paid, and they only ripped me off for one dollar. I would very much like to get my hands around the throats of these scammersBusiness response
03/11/2024
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Customer response
03/12/2024
Complaint: 21411777
I am rejecting this response because:
simply blocking my credit card doesnt solve the issue of you be a fraudulent scam company intent on ripping off any sucker using a parking meter. You should be prosecuted and see the inside of a jail cell you scumbags
Sincerely,
*********************Initial Complaint
11/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Oct 14,2023 a charge was attempted by Blistent.com for *****. My credit card blocked charges for suspicious/fraudulent activity. Blistent.com has continued to try to charge me the same amount multiple times. I have reached out to them via phone, email and live chat with no answer.Customer response
11/18/2023
Here is an additional attempt by me to reach out via chat to their company. The website states that chat is available for help 24/7 but I have never gotten a response when starting a chat. This is just one of many attempts.Business response
11/20/2023
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer response
12/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************Initial Complaint
09/30/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I found a charge for ***** beginning June 26, ******************************************** July and August for the same amount. The company is Blistent.com/Suave Development Inc. I found a phone number on their website and called. I told them I had no idea what this was about. I told them to cancel whatever this was and requested an immediate refund. The person I spoke with agreed to do so. Needless to say, I never received any confirmation...no communication whatsoever, no refund. I contacted my credit card company. They temporarily refunded my $120.00 and began a dispute/investigation. This was done through the fraud department. I called ************* today and they assured me that I would receive a full refund within 2-3 business days. I have no proof of anything given I have no documentation, no emails or texts. A representative at my credit card company looked up their website and couldn't figure out what service they actually provided. It is all very vague and confusing. I am hoping to get a full refund. I also contacted the *** and filed a complaint. They said they don't assist individuals but at least this information is on record.Business response
10/03/2022
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer response
10/03/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.