ComplaintsforElite Marine Construction, LLC.
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Complaint Details
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Initial Complaint
06/21/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I signed a contract on 9/13/21 with *** ****** (***) ******** of Elite Marine Construction to build a boat dock at my home residence and paid a $2000.00 deposit to hold my space. The expected construction start timeline was 12-14 months on the contract. On 8/2/22 I, and many others, received a group email from *** ******** stating an additional 8 months was going to be added to the expected construction date. On 3/30/23 I inquired of Elite's Office Mgr. ******, when my construction would start and was told that my project was still an additional 9-10 months out (maybe). On 4/10/23 I emailed *** ******** and ***** requesting to please cancel my contract and return my $2000.00 deposit as nothing had been done towards my project and 19 months had elapsed. ***** was very polite and said she would work on returning my deposit. After several additional emails with *****, I still have not received my $2000.00 deposit back. I just want my deposit returned and as of today it has been over 21 months since my original contract signing. I do believe *** *** ******** is a reputable dock builder and I want the best for him, ***** and Elite Marine Construction.Business response
06/28/2023
Thank you, have paid *** Arnett the deposit he had paid
*** ********Customer response
06/30/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I appreciate the resolution and ** *** ******** of Elite Marine Construction. I wish his company all the best.
Regards,
******* ******
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Contact Information
14 Utility Dr. Suite 9
Palm Coast, FL 32137
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.