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Find a Location

Sunrise Heat & Air has 1 locations, listed below.

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    Business ProfileforSunrise Heat & Air

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 60 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/17/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sunrise Heat & Air offers new air conditioning  installation, air conditioning repair and maintenance, duct work and heating services.

    Business Details

    Location of This Business
    1116 Nebraska Ave, Palm Harbor, FL 34683-4031
    BBB File Opened:
    6/18/2019
    Years in Business:
    5
    Business Started:
    4/10/2019
    Business Incorporated:
    4/10/2019
    Accredited Since:
    1/17/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1820004 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CAC1820004 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CAC1820004 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CAC1820004 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sunrise Heat & Air, LLC
    Business Management
    • Mr. Joseph Swett, Manager
    • Mr. Garry Hall, Manager
    Contact Information

    Principal

    • Mr. Joseph Swett, Manager

    Customer Contact

    • Mr. Joseph Swett, Manager
    • Mr. Richard Locascio, License Holder
    • Mr. Garry Hall, Manager
    • Ms. Deena Court, General Manager

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 11, I paid $159 dollars to Sunrise Heat and Air to do a maintenance service to my A/C unit which was scheduled for August 18. On August 14, I noticed a double charge in my credit card account from this company. I called and they removed one of the charges. At the same time and during the same call I canceled their services and requested a full refund. They promised to do it right away, while the charge was still showing as pending. They did not only not processed the cancellation, but they went ahead and charged my credit card. I called several times during this week, but as today the charge still remains. This company is not trustworthy. They lied to me promising to send me an email with the cancellation, but as today they havent done it yet. I disputed the charge with my credit card bank, and I want to report this company with the BBB as well because they are not honest in the way they conduct their business.
    Read More

    Customer Reviews

    60 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mats D

    5 stars

    06/18/2024

    Quickly identified the issue and fixed it in no time

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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