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Find a Location

Shades Tree Service has 1 locations, listed below.

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    Business ProfileforShades Tree Service

    Tree Service

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1327 Pennsylvania Ave, Palm Harbor, FL 34683-4133
    BBB File Opened:
    7/19/2010
    Contact Information

    Principal

    • Mr. James Farella

    Customer Contact

    • Mr. James Farella

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2021

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Mr James F. from Shades Tree Service has come to offer to cut and trim some trees on 14 August 2021. He gave me an estimate of $1700 and wanted 50% down. I usually don't pay ahead but since he worked for me once before I gave him the check for $850. He said he will be there the next day, but he never showed up. I have called him many times and he showed up 3 weeks later on 4 September. He cut 2 small branches off a tree and 2 palm branches. He told me that as his trailer is full he can not take the cut branches but he will show up and get them in a few days. He never came to pick them up. I had to cut the branches into smaller pieces and put them to trash and my grass cutting guys took the rest. I have called James numerous times and he said he continued stating he would come and he never has. At this point I would like him to return $800 of that down payment as he did $50 worth of work with those branches. I do not want him to work for me with this way of customer treatment.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maggie L

    5 stars

    04/29/2024

    Shades Tree Service did a really great job with my tree and landscape work that needed done. Great crew of guys. He can seem unorthodox in some ways but when it comes to getting the job done, they get it done. I will always call Shades for all of my tee and landscaping needs. Thanks guys for such good work you all rock!!

    Local BBB

    BBB of West Florida

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