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Review from Shakiea A
3 stars01/09/2024
I attended this school completed my RN program passed my boards the school will not release my transcript so I can attend my BSN program. I requested my transcript on 12/15 and was told they would be releasing transcript on that Monday then when I tried to reach out to them on Monday I was told they were on vacation when I finally looked at the website the vacation period did not start until December 22 to January 9 th. Fast forward while at work today January 9th Ive called multiple times no response, no response or to my emails either Im just so overwhelmed I want to get my transcript and move forward. Ive been reaching out to get my cap gown and other items purchased for over one year the staff have been giving me the run around keep asking me my size or saying they have a new company their using but never sent anything then when I asked can I have a refund the staff stated they dont give refunds only school credit but how will I use it . I cant get a refund through my bank because it was last year I was told Id have to take them to court.Review from Clarenith M
1 star11/24/2023
This school can do a better job in communicating professionally with students. I have been very patient with the process, sometimes waiting for months for a response. Access to staff is limited to digital means. You have to make an appointment to go on campus, but they have to answer the phone in order to make an appointment. I can say that I was successful at my 1st attempt at the ****** which is a direct reflection of the materials covered, it is everything else that frustrates me, primarily prompt responses and unprofessional verbal responses. At one point, I felt bullied to accept the behavior, because they are the gate keepers and holders of the documents that are required for me to advance my license.Review from Sandra S
4 stars10/25/2023
I am a patient person , even though capscare make me wait for the longest to have my transcript and and my certificate and I am still waiting, I can say that I still love the school and be proud to tell everyone that I went to capscare. I don’t know if capscare is under investigation for now , but no matter what it is, I know that capscare was a good school. I went to that school in 2018 and graduated in 2022 because it took me soo long to finish medsurge. I did my clinicals online because of the Covid like every other schools did, which was really a good experience for me since I am already work as an LPN in NY. My only problem now is that NY don’t want to endorse any Florida license if the school is not accredited which is apply to capscare because capscare lost the accreditation and try to get it back but not yet. I don’t know how long that I have to wait for the endorsement or if I have to move to another state to work as an RNReview from Neek A
1 star12/09/2022
If I could give ZERO stars I would. Please DO NOT spend your hard earned money here. This school is very unprofessional, lost their accreditation and certification and did not inform the Student body. This made it very difficult for students to obtain jobs and further their degrees. The schools has also took part in hindering getting Transcripts and eduction verification forms and at one point you couldnt even get a license in some states because of this school! The ENTIRE faculty is unprofessional, they dont answer phones or emails, and when they do they are very unprofessional! Down to the ****. You are literally teaching yourself at this school. Not one Teacher interacts with you, and if they do she gets annoyed with you, and you dont get the live streams weekly as told in our contracts! Not ONE accredited school will take their transcripts! They are being reported to banks for fraud, and complaints are being filed WEEKLY! Look at how they stated they will HINDER my license to the boards. Look how they took the money for the form and tried to refuse completing it.
Capscare Academy for Healthcare Education Response
12/09/2022
WE are a Florida School. This student came to our school, completed our entire program. Was sent her to the Florida board, she utilized all of our resources. She then made a request for an out of state board. We sent the board her information. Because we are a Florida school they requested more information to prove who she was and give a breakdown of what she did. This is outside of the parameters of what Florida schools have to do for out of state students. They choose to come to us.
She then paid 30.00 for this extra form and proceeded to threaten staff on numerous occasions via text and email. To the point where staff members became fearful to speak with her. This client is belligerent and even after the order was placed continued to harass staff via email text and phone. Our faculty and staff worked with her and and she finished the program, even during the pandemic when many lost loved ones our teachers taught on. For her to now try and slander the people who worked diligently to assist her is unheard of. This complaint is unfounded. The order in question to Washington state was fulfilled IN detail, within the time frame allotted. Documentation displaying this clients demeanor can be furnished upon request. Documentation and the order number for The Washington board has also been provided. As far as we are consider these statements are akin to slander.
Thank you in advance for your attention to this matter
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