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Find a Location

Commercial Pay Vacuums, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCommercial Pay Vacuums, Inc.

    Commercial Products Distributors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2012

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9831 E Evergreen St, Palmetto Bay, FL 33157
    BBB File Opened:
    2/7/2008
    Years in Business:
    27
    Business Started:
    6/13/1997
    Business Incorporated:
    2/15/1999
    Accredited Since:
    9/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3935294 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Commercial Pay Industries
    Contact Information

    Principal

    • Mr. Juan Vilches, President

    Customer Contact

    • Mr. Juan Vilches, President
    Additional Contact Information

    Fax Numbers

    • (305) 592-8075
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On OCT 03. 2022 I used one of their pay vacuums at a gas station located on *********** AND ******************* AT THE ***************** SUNOCO GAS STATION. The machine turned on but had ZERO suction as the tube probably had a blockage. So I lost my $1.50 as the machine, with no suction, was useless for vacuuming.I asking to gas station they said call to vacuumed company. **************.I called them that day one of lady employee told me they will send refunand for me. So i was waiting for whole month. But never received it. When i call again she said after week i should get it.Then 4 more times I called again. He's name is *****. He said Next monday give me call.but never responded. They always say they will send in the refund and take my address. in the end they just ignore doing on the purpose.They just play the game. This company disrespect to many people. It need to punish for that. They trying to make me give up but i will never give up untill they payback and apologize. see they proudly display their BBB accreditation, and this probably transmits confidence in them as a serious business. But they not good company. I see that ****** reviews many people has same complaint before. That mean is They doing bad all the times. They have to know how much important for custimer services and maintenance. I hope they feel something this time.also they have to refund and apologize.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emmanuella B

    1 star

    06/01/2022

    I put money in the vacuum and nothing happened. The attendant told me to contact the company. I left a message,nobody responded, I called again and someone answered. I gave them my information and was promised a refund. It's now 40 days and still no follow up. They give you lip service to get you up the phone but do not follow through with the money that they owe you!

    Commercial Pay Vacuums, Inc. Response

    06/03/2022

    Hello Emmanuella, Thank you for advising us about your refund. We would like to apologize that your refund has not been received. Following up with you today via telephone call we did correct the address we have on file and have sent you your refund. Thank you again for your patience.

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