ComplaintsforFabulous Flooring and Bath, LLC
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Fabulous Floors and Baths because a friend recommended. He came to my house and sold me on his work and the job. Stated when done the spacers he uses also level the floor and you can slide a 5 gallon bucket full of water across the floor and won't spill. I thought I had hired the right person. He convinced me to do the bath tub and recommended a friend. Now he is refusing the finish the bathroom and saying he was never hired to do that. He was hired to re do all the floors with the exception of the Spare bedroom and bathroom. Now he says to find someone else after paying him in full 2 weeks ago. He didn't use the spacers and floor leveling system throughout the whole house and there is no way a 5 gallon bucket will slide across without spilling. He did not do the job the way he stated and now refuses to finish.Business response
02/09/2024
I was hired to do a job. I was told that I would not have to move any furniture. I moved all of his furniture, kitchen living room, stuff in the dining room. All of his bedroom also was not hired to remove any flooring which I did in the laundry room, and in the bathroom, which he is talking about, I did use leveling clips on the entire floor with the exception of maybe 100 ft.² I did not charge him for ripping out the old bathtub or the bathroom or the laundry room. I was not paid for tiling the bathroom floor I left out $300 that was due, which I did not receive, because I did not do the bathroom floor he ordered a bathtub which came in a week later and expected me to jump right on his job which intern he got upset and said some nasty things again I was not paid for any work that I did not complete, and would like to pursue this then maybe I need to charge him for the work that I did and wasn’t paid for
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.