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Find a Location

Laketown Wharf Resort has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Laketown Wharf Resort

      9902 South Thomas Drive Panama City Beach, FL 32408

    • Laketown Wharf Resort

      11800 Front Beach Rd Panama City Beach, FL 32407-0600

    • Laketown Wharf Resort

      11212 Front Beach Rd Panama City Beach, FL 32407

    Business ProfileforLaketown Wharf Resort

    Resort
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Laketown Wharf Resort has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Laketown Wharf Resort

        9902 South Thomas Drive Panama City Beach, FL 32408

      • Laketown Wharf Resort

        11800 Front Beach Rd Panama City Beach, FL 32407-0600

      • Laketown Wharf Resort

        11212 Front Beach Rd Panama City Beach, FL 32407

      Location of This Business
      9902 South Thomas Drive, Panama City Beach, FL 32408
      BBB File Opened:
      7/2/2012
      Years in Business:
      14
      Business Started:
      5/1/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Stacey Herndon, Vice President
      Contact Information

      Principal

      • Stacey Herndon, Vice President

      Customer Contact

      • Stacey Herndon, Vice President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Facilities Issues
      Status:
      Answered
      Unsafe stairwell Two sets of elevators with 21 floors Chained beach access This establishment allows underage kids to rent. They do NOT have public beach access. False Advertising!! The smell of marijuana has overpopulated our room and this entire establishment the entire time we have been checked in. The police have told us that this establishment consistently rents to underage kids.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Riley F

      1 star

      02/17/2023

      WORST DECISION – STAYING AT THE SHORES OF PANAMA Long Story –Short: Staff will evict families with children in the middle of the night for no reason. DO YOUR RESEARCH BEFORE STAYING HERE AND KNOW YOUR RIGHTS TO AVOID A WRONGFUL EVICTION. Full Story: My family stayed at the Shores of Panama – Condo #801 (8th floor), on July 30, 2022 - at 10:30PM – a single firework was set off on the ground directly below our balcony. A fire broke out on the beach and a family member in our condo called 9-1-1 to alert authorities. Shortly after, staff at the Shores of Panama – specifically Norval, Deb and Nikita - came to our condo door, accused us of setting off this firework, served an eviction notice and told us we had one hour to get 6 adults, 2 children and all of our property out. All family members were inside the condo at the time of the FIRST firework. When Panama City Beach Police came to our condo to assist carrying out the eviction, a SECOND FIREWORK was set off in the same location on the beach. Once again, all family members were inside the condo – as police body cam footage will show. Shores of Panama staff were right outside our condo unit during the second firework and claimed the final decision to evict our family came from the “President of the Board”. Although Panama City Beach Police knew we did not set off the firework, staff still carried out the eviction. People staying in the condo next to ours even told police (also seen in the body cam footage) that we did not set off the fireworks. We came back the follow day to see if there was something we could do, and management without talking to us, called police – trespassed us from the property and escorted our family from the property like criminals. We were not shown any proof of footage that we did set off the firework, even though Shore of Panama claimed they had it. The YouTube link showing the body cam footage is below: https://www.youtube.com/watch?v=ESy_KfZe8SI

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