Business ProfileforAnimal Care Center

My Emotional support animal was treated for 6 days. He was cleared to go home. I called 4 times in 5 hours with concerns that they shouldn't have released him. They disregarded my concerns. I kept telling them something was wrong. They couldn't get him to eat for his entire stay. Still they discharged me saying he would probably eat for me, at home. Otherwise force feed him. I told them over and over something was wrong. I was already charged 2k more than the high end treatment plan. So, while waiting for morning so I could take him to someone else, he died in my arms. They have shown zero concern of the outcome. They kept saying just continue with meds, he will be OK. They told me that for the entirety of his stay while I visited him. I have received notices that this has happened numerous times. Animal seen, overcharged and sent home which died within 12 hours. I asked about swelling in his legs, rapid breathing, regurgitating while waiting to be discharged. "It's normal" he is excited and the swelling was from lack of protein? No, edema doesn't work like that. It is fluid build up for a reason. I know this for a fact. I don't know how a company with so many complaints with exact or similar issues have stayed below the radar of negligence. Yes, I am saying they were negligent in their act. You don't send an animal home that hasn't eaten in a week, is regurgitating still, breathing rapidly and groaning in pain. I called them 4 times in 5 hours and even let them hear him grunting. The receptionist said "it was an old man grunt" he was less than 8 yrs old. I now see why the business closed under a different name. You can't assume every animal is a dollar sign. He was an Emotional Support animal. I never approved or signed a new treatment plan that increased over 2k. My care credit card was on file. They saw the limit, told me what it was. I increased it, and they increased my bill almost maxing it out. No way should they have a clear bbb rating. No way.