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ComplaintsforDreamHood Homes
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hi, on Feb 21, 2024, is when the property ad was sent to my email. I am not sure from which site, but, it may have been, Rent,com, Apartment Guide, Truilla, etc. I looked at the ad, reached out to the owner, all email now. He responded back, concerning the info that he needed back from me. After he checked out my info, Timothy ******, sent back an email saying that, he needed the deposit of $1350, 1st months’ rent of $1350, and pet deposit of $100, all totaling $2800, before move in, and that, he only accepts Venmo, Wire Transfer, and Zelle, only. So, on Feb 22, 2024, I Zellled, to his email, $2800, he responded, that he got it. Ayer that, he emailed mailed me the, Lease and the Acceptance letter, saying, Congrats, as the new tenant, I was so excited. So, I went and gave my 30 day notice at my apt now, and did a Change Of Address. On Feb 29, 2024, I decided to call him to see as he had told me, that he would send the keys to me, by FedEx/USPS. When I called and he answered, I said, to him, did you send the keys and Rental Agreement yet, so that I can be looking for it, he said no, that now, he needed my tax records, said, could you just Zelle me back my $2800 back, he said yes, by the end of the day. The end of the day came. This guy lives in Panama City, Fl, now he won’t, answer my calls, text, or emails, now that he scanned me out of my $2800. I filed a claim with Zelle, they emailed me 2 days later saying that, they were unsuccessful, to try to get in touch with Timothy ****** again. I am so upset, because I was almost homeless, had I not gone back to talk to the manager where I live now, to let him know that, I was frauded out of $2800, my rent money for here. Then, I had to go back and see, how I could cancel my Address Change, after getting confirmation that, it will be forwarded on March 31, 2024. Then, I had to call the movers and cancel my move out date, this guy had put me through “Hell” and back, and refuses to give my money back. No one deserves this!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.