3 Customer Reviews
Review from Carlton C
5 stars06/02/2023
I just wanted to give a big shoutout and thanks to ***, the owner of Fortress Floor Coatings, and his amazing team. They recently installed a flake floor coating in my garage, and I couldn't be happier with the results!*** and his crew were incredibly friendly, professional, and knowledgeable throughout the entire process. They made sure to understand my needs and provided expert advice. The installation was a breeze, and the final outcome is simply outstanding.I'm absolutely thrilled with the beautiful epoxy flake floor they created. It's not only visually stunning but also super durable. It has completely transformed my garage into a space I'm proud to show off.I can't thank *** and his team enough for their exceptional work and top-notch customer service. If you're looking to upgrade your garage floor, don't hesitate to reach out to Fortress Floor Coatings. They'll take care of you and deliver results that will exceed your expectations.Thank you *** and the entire team at Fortress Floor Coatings for a job well done!Review from Mike D
5 stars06/01/2023
Wow very fast and professional service. The garage floor looks great! Thank you *** for making *********** perfect. I wish I could post pictures.Review from Marcia H
1 star09/08/2022
Poor business ethics. Worthless "TRUE LIFETIME WARRANTY".Do not do business with this company.We had this installed on sidewalk and steps leading to our home recently. It was very expensive but we wanted a permanent solution and we were heavily swayed by the true lifetime warranty as part of the decision process. The website says "We provide a TRUE LIFETIME WARRANTY For as long as you reside in your home against peeling, chipping, cracking, fading or yellowing. "(Capitalization is theirs).Their quote for this specific job includes the exact same language, "We provide a TRUE LIFETIME WARRANTY For as long as you reside in your home against peeling, chipping, cracking, fading or yellowing."After just 4 months, we are seeing some cracking and I contacted the owner to correct. He wants to charge to repair it. I asked about the warranty and he yelled at me over the phone "No one will guarantee against cracks".... What??? Your website says it right on the front page! Your proposal for this specific job says it???!!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.