ComplaintsforElegant Puppies
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Complaint Details
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Initial Complaint
04/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have bought a mini labradoodle on 4/9/23 I had her less than 48hr and she got sick- this place sold me s sick puppy and when I called to report that the vet said it was a viral infection that she acquired from the place they got offended told me it was normal for the puppy to get sick she was under a lot of medication which they didnt work so the puppy had to be hospitalized for 3 days. The day I drop off my puppy to be hospitalized one of the staff members a male gender to be exact happen to be there he even asked me what had happened I told him my puppy got super sick and I asked him what he was doing there and he mention that he went to drop of puppies for immunization vaccines- I didnt believed him, so after my puppy was discharged from the vet, and to my surprised I found that, that they had a puppy sick from elegant puppies with the same condition as my puppy. My puppy is currently recuperating- I had gotten a puppy to alleviate my anxiety and depression and now I am more anxious than before even thought they have been paying for medical bill for the dog I am demanding for them to give me a half discount of the puppy actual price. They shouldve have told me she was sick in the first place to know what exactly I was going to get myself into. Its been 2 weeks and I havent enjoy my puppy because shes sick
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.